Whether your client needs a major or exotic currency, chances are we have what they need.

Placing your customer’s Click & Collect order is FREE. Customers pay only when they pick up. (Cash or debit payments accepted)

All Click & Collect orders receive our lowest daily foreign exchange rates, exclusively available to Click & Collect customers. Your customers save money on our regular counter rates, guaranteed.

With over 50 ICE locations across Canada, including most major airports, we make it easy and hassle-free for your customers to pick up their order.

We waive our regular service charges for all Click & Collect customers. Regular counter transactions are subject to a minimum $4.95 service charge.

If your customers have foreign money left over when they return, we will waive the $4.95 minimum service charge and exchange it back at the prevailing Click & Collect rate on the day received.

Place your customer’s Click & Collect order 24 hours in advance, or up to a year ahead (availability varies by location)

All Click & Collect orders have exclusive access to our Express-Pay Counters (where applicable) for faster service.

Your customers will be well-informed and can access our bilingual Currency Concierge Team 7 days/wk, Toll-Free. Our world-class service specialists ensure that your customers are given the high level of customer service they receive from you.

When you place your customer’s order we’ll send their Order Confirmations by email, and ensure that you are copied on those emails. Our bilingual Currency Concierge Team also follow s up on your order with each customer to ensure they know where to pick up their order and answer any questions. We also send a Courtesy Reminder to your customers 48 hours prior to their scheduled pick-up date.

ICE International Currency Exchange is pleased to be the exclusive Foreign Exchange partner of ACTA (The Association of Canadian Travel Agencies).

Only current ACTA member agencies qualify to become Click & Collect Affiliate Agencies/Agents. (Some exceptions apply)

To confirm your ACTA Membership status or to enquire about membership, please contact

Marlene Brown - Regional Manager ACTA BC/Yukon
Tel: 604-231-9941 Email: mbrown@acta.ca Web: www.acta.ca

Why ACTA

ICE has been a respected global leader in the foreign exchange industry for over 35 years. With Click & Collect, our goal was to partner with a respected leader in Canada's travel industry, to ensure the highest level of professionalism and industry standards.

ACTA has been an integral part of Canada's tourism industry for more than three decades and has duly earned their reputation as the voice of Canada's travel sector. ACTA members represent the level of integrity that is synonymous with the ICE global brand, and as such, ACTA was a natural fit for our partnership.

If you are a business professional who caters to a clientele that travels and requires foreign currencies, Click & Collect is the perfect service to add to your list.

Click & Collect Affiliate Agents include:

• >>Conference organizers
• >>Special event producers
• >>Teachers
• >>Non-profit travel organizations
• >>Corporate managers and others...

We review applications on an individual basis and welcome your interest in the Click & Collect Affiliate program.

Whatever your industry, Click & Collect is easy to sell, easy to book and builds customer loyalty.

Please fill in our non-travel-agent application; tell us a bit about yourself, your organization and the type of clients you work with. We review all applications on an individual basis and will be happy to discuss your application with you in further detail.

NOTE

ACTA membership (The Association of Canadian Travel Agencies) is not required for non-travel-agents.

Once logged in to our website, it takes literally 4 easy steps for an agent to book a Click & Collect order on our website.

1. CHOOSE your customer's pick-up location

2. PICK their desired currencies

3. SELECT their pick-up date

4. ENTER customer's basic contact info

From the moment you complete your customer's order online, we take care of the rest. Our Currency Concierge team follow up with each and every Click & Collect customer, by email and/or by phone, until your sale has been completed.

We CC you on our email Order Confirmations so you know the status of each one of your customers, at any given time.

At the end of each month, we issue total commission payment to the registered agency owner/manager with a detailed monthly revenue report, including sales by agent. Agency owners/managers then distribute commissions to their agents at their discretion.

There are two types of Affiliate Agents; Travel Agencies and Non-Travel-Agency Business Professionals

For Travel Agents, only current ACTA (Association of Canadian Travel Agencies) member agencies qualify to become Approved Click & Collect Affiliate Agencies. (Some exceptions apply – enquire within)

For Non-Travel-Agency business professionals (people who are NOT travel agents), ACTA membership is not required.

ICE is the exclusive foreign exchange partner of ACTA (Association of Canadian Travel Agencies) With Click & Collect, our goal was to partner with a respected leader in Canada's travel industry, to ensure a high level of professionalism and industry standards.

ACTA has been an integral part of Canada's tourism industry for more than three decades and has duly earned their reputation as the voice of Canada's travel sector. ACTA members represent the level of integrity that is synonymous with the ICE global brand.

Absolutely. Membership with ACTA brings with it a whole array of exclusive membership benefits and status. To enquire about ACTA membership:
Contact Marlene Brown – Regional Manager ACTA BC/Yukon

#604-231-9941 or mbrown@acta.ca or visit www.acta.ca

Agencies receive a significant percentage of all gross revenues of completed Click & Collect orders placed by the agency's agents. (Details available upon completion of application form)

In addition, agencies continue to receive residual commissions on future client orders, even if clients book with ICE directly.* (Based on an a current approved Click & Collect account).

Once an agency is registered with Click & Collect, we issue an overall Agency Code. Our sophisticated tracking system monitors each agent's orders from the moment the order is placed to the moment the order is completed by the customer. Monthly, we issue comprehensive reports and combined commissions to the Approved Agency for internal distribution.

No. Completing an application to become an Approved Agency is quick and simple. There are no fees, dues or hidden costs associated with Click & Collect.

We have designed our website and related marketing tools with the consumer and agent in mind. We provide you with the tools to confidently promote yourself as an Approved Click & Collect Agent, ranging from digital and print materials to our regularly updated website.

Our easily accessible bilingual Currency Concierge Team is available 7 days/week, toll-free to answer any of your or your customers questions.

Yes. We believe that it is just as important to provide comprehensive support to our Affiliate Agents as it is to provide the Click & Collect service. From customizable marketing templates for Customer Flyers to one-on-one system support, our dedicated Click & Collect team provides focused agent support.